Products in stock: Orders received before 3:00 PM will usually ship the next working day, provided the product ordered is in stock. Orders received after 3:00 PM will usually ship within the next 2 business days. N.B. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
Artworks: If your artwork is not backed and if in accordance with your order it should be mounted, then a 20-25 days delay will be necessary in order to proceed with the backing process. In the case of business partners holidays or any event that could delay your shipping, you will be informed immediately.
You will receive the shipping information on the day of your package’s departure.
Switzerland: Small shipments are made by Swisspost and will arrive in one to two working days. Large shipments are made by FedEx or DHL depending on order. .
International: Shipments are made by FedEx(framed artworks) or DHL(rolled artworks) and will usually arrive within 5 to 10 business days. Note these transit times are estimates and may vary.
Shipping Charges are indicated below the product price. Atelier WOCS (www.wocs.ch) cannot be held responsible if delivery is unduly delayed because of local customs. Tariffs, duties and local taxes in the recipient’s country, if applicable, are born by the Customer.