Politique de remboursement


If you have any issues with your delivery please contact us at art(@)wocs.ch and we will do our best to sort it out for you. Atelier WOCS will gladly accept returns and issue and on-line store credit or refund the item. Items to be returned or exchanged must be returned in perfect, unopened, new condition, with all original tags and stickers attached. You have 7 days from receipt of your order to request a return through the contact form. Note, that you must ship the item back to us with a copy of your order confirmation 7 days from date your request is approved. Packages sent without contacting us beforehand will not be accepted for a refund. Atelier WOCS will not be responsible if the addressee is not present at the time of delivery and/or if the Customer (or the person designated by the Customer) does not pick up the Products at the carrier’s office, after the Carrier delivers a note to the addressee.